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COVID- 19: For Health and Human Services Updates CLICK HERE.   

City Services (Online or Phone)

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In response to Governor Sisolak’s mandate regarding COVID-19, City Hall will be closed to the public beginning March 24, 2020. However, we will continue to serve our taxpayers by telephone, fax and email, Monday–Friday, 8am to 5pm. We encourage you to undertake any business you have with our offices remotely. Please use the contact information listed below:

CITY HALL OFFICES

ASSESSOR’S OFFICE
Property Records, Maps, Property Assessment information is still available 24/7 on our website carson.org/assessor. Questions or concerns can be emailed to our office at assr@carson.org or faxed to (775) 887-2139. For questions or to make an appointment for mobile home titles and personal exemptions please call our office at (775) 887-2130 or send a fax to (775) 887-2139.

TREASURER’S OFFICE
Property tax payments, utility payments or any city related payments can be made online at carson.org/treasurer. Additionally, check payments can be mailed to 201 N Carson St. Ste 5, Carson City, NV 89701 or placed in the drop box behind City Hall on North Plaza St. The Treasurer can be reached at (775) 887-2092, Fax (775) 887-2102 or email at Treasurer@carson.org.

PUBLIC GUARDIAN
For questions, concerns or to make an appointment please contact the Public Guardians Office at (775) 887-2295.

FINANCE
For questions or to make an appointment to pick up checks or documents contact the Finance Department at
(775) 887-2133.

HUMAN RESOURCES
For questions, to make an appointment or to send employment documents contact Human Resources at
(775)887-2103 or cchr@carson.org.

EXECUTIVE OFFICES
For questions or to make an appointment please contact the Executive Offices at (775) 887-2100 or cceo@carson.org.

INFORMATION TECHNOLOGY
For questions please contact Information Technology at (775) 887-2160.


CARSON CITY COURTHOUSE & JUVENILE DETENTION AND JUVENILE SERVICES 

CLERK - RECORDER
The Recorder’s Office will continue to record all documents that are received electronically or by mail, as well as, answer telephone calls and emails. Individuals may call the office to schedule an appointment if they must hand-deliver a document to be recorded. The public will continue to be able to search recorded documents online dated 1962 to present. As is normal practice, documents required prior to 1962 will need to be requested by phone or email and our office will provide copies at the statutory fee. Office hours will remain the same: Monday through Friday, 8:00 a.m. to 5:00 p.m.

 The Public Meetings/Public Records Departments will continue to provide staff for all scheduled public meetings, as well as, track and forward any public records requests that are received.  This department will continue to scan records and provide assistance with public record request searches.  There will be no changes, unless any are mandated, to these departments.  Office hours will remain the same:  Monday through Friday, 8:00 a.m. to 5:00 p.m.  
 
The Election department will remain open by appointment.  Individuals may register online if they have a NV Driver’s License and a Social Security Number.  They may also call our office and request a registration form be mailed to them, or they may schedule an appointment to meet with a Deputy Clerk and a voter registration form will be provided in person.    Candidate withdrawal and/or rescission of withdrawal continues through Tuesday, March 24, 2020.  We will work with the individual candidate to facilitate the withdrawal or rescission by appointment.  Office hours will remain the same:  Monday through Friday, 8:00 a.m. to 5:00 p.m.

Online Registration and Updates Only                                                  May 13 - June 4, 2020 (must be received by 11:59:59 p.m.)

Voter registrations and updates will be accepted online ONLY (www.RegisterToVoteNV.gov)

For new online registrations and registration updates during this time period, a current Nevada ID and proof of residency may be required when you appear at the polling location.

The Clerk’s office will suspend issuing any marriage certificates or filing any notary bonds until further notice.  For those who need immediate assistance with recording a marriage certificate, Clerk staff will be available by appointment.  All Saturday hours previously held for issuing marriage licenses and having a civil ceremony performed by a Justice of the Peace have been suspended until further notice.  Clerk staff will continue to provide certified copies of previously recorded marriage certificates and answer telephone calls and email.  Office hours will remain the same:  Monday through Friday, 8:00 a.m. to 5:00 p.m.

The Public Administrator office will remain functioning as normal.  Office hours will remain the same:  Monday through Friday, 8:00 a.m. to 5:00 p.m.     

FIRST JUDICIAL DISTRICT COURT AND THE CARSON CITY JUSTICE/MUNICIPAL COURT

JUVENILE COURT JUVENILE DETENTION AND JUVENILE SERVICES 

The First Judicial District Court and the Carson City Justice/Municipal Court has issued Administrative Orders for the Carson City Courthouse, Juvenile Court, Juvenile Detention Center and Juvenile Services to prevent the spread of the Coronavirus disease (COVID-19) and safeguard the public and employees.  For further information please review the Administrative Orders at https://www.carson.org/government/departments-a-f/courts/covid-19-7381.

Courtroom hearings will continue to be held from 8:00 a.m. to 5:00 p.m.

Drop boxes for documents will be available from 8:00 a.m. to 5:00 p.m. at the Carson City Courthouse.

Emailing and facsimile of documents has been instituted and can be submitted for filing.

The Carson City Justice/Municipal Court has suspended all eviction proceedings until further order of the court. 
The public is encouraged to contact the Justice/Municipal Court via email with any questions or concerns.
Carson City Justice Court Clerk's Office Email: JusticeCourtClerk@carson.org
Office Hours: 9:00 a.m. – 2:00 p.m. (Monday -Friday)
Office Number: (775) 887-2121 option 4.


CARSON CITY PUBLIC WORKS (UTILITIES, LANDFILL, PUBLIC TRANSIT)

Carson City Public Works administration building, located at 3505 Butti Way, will be closed for walk – in services. For new water/sewer service, applications can be submitted online at carson.org/utilities, residents can also call (775) 887-2355, or email Utilitybilling@carson.org. Those without a scanner can take a picture of the application and send it. There is a drop-off mail slot on the front door, at 3505 Butti Way. Residents can pay online at https://payments.carson.org/Click2GovCX/index.html.

The Landfill is open as it is an essential service.  

Hours:
Monday thru Saturday
7:30 a.m. to 5:00 p.m.
Closed Sundays

Carson City does not currently turn off water and sewer service due to an inability to pay. With the uncertainty surrounding this pandemic, we want to ensure everyone is able to follow hygienic safety measures to combat this virus. Any of our customers who may be experiencing a hardship are encouraged to contact the customer service team at (775) 887-2355. 

Your water is safe to drink and will continue to be provided to you uninterrupted.  Our treatment process kills viruses (including COVID-19). Carson City’s municipal water system is functioning normally and producing quality water that meets all standards.  Carson City does not anticipate any foreseeable scenario that would interrupt water supply availability to our community.

Carson City’s Jump Around Carson (JAC) transit continues to operate our transit services for people who rely on public transit to access employment and essential resources. Please note, information and services are rapidly changing. For the latest information about the JAC services visit www.RideJAC.org for current JAC routes and schedules.


CARSON CITY SHERIFF'S OFFICE 

Carson City Sheriff's Office and Carson City Fire Department will continue to respond to emergency and nonemergency calls. Public safety personnel have been trained and equipped with appropriate personal protective equipment (PPE) and will continue to serve the public with the usual high standard of response and protection. Remember, only call 9-1-1 in an emergency.

Carson City Sheriff’s Office will not offer fingerprinting services at this time, all other services are available.


CARSON CITY FIRE DEPARTMENT

Carson City Fire Department Administrative Office at Station 51 will not be open for walk – in services, however members of the community can call (775) 887-2210, Monday through Friday 8 a.m. to 5 p.m.

Open Burn Permits can be obtained at carson.org/openburn.


CARSON CITY COMMUNITY DEVELOPMENT  

Carson City Community Development offices, located at 108 E. Proctor Street, are closed for walk-in services but remain open to process building permits, business licenses, and zoning permits. Applications may be submitted through the online permit portal at permitcenter.carson.org. Those who need assistance can contact the applicable division by phone or email as follows:

• Building Permits: 887-2310 or bldgdiv@carson.org 
• Business License: 887-2105 or businesslicenses@carson.org 
• Planning & Zoning: 887-2180 or planning@carson.org 
• Code Enforcement: 887-2599 or codeenforcement@carson.org 
• Development Engineering: 887-2300 or spottey@carson.org 


CARSON CITY LIBRARY  

The Carson City Library is CLOSED until the State Medical Officer evaluates the public health risk and determines it is safe to resume normal operations. All homebound service and outreach activities are suspended. Patrons are encouraged to keep items at home with them for the time being, and checkout times will be extended. As always, the Carson City Library does not charge overdue fines, and any replacement charges for long overdue items will be waived when the items are returned.


CARSON CITY PARKS, RECREATION AND OPEN SPACE

 Parks and Recreation Administration: Office is closed.  Questions regarding Carson City’s parks system may be made by calling 775.887.2262, emailing LKeller@carson.org, or visiting the City’s website at Carson.org/parksandrec.  All facility reservations for the next 30 days are cancelled.  To reschedule or make a reservation call 775.887.7425 or email parksinfo@carson.org.

Lone Mountain Cemetery is currently closed. Appointments are required for all immediate burial needs and can be made by 
calling 775.887-2262 or emailing pliebespeck@carson.org.

The following programs/events are cancelled:

  •  Capital Kids Before and After School Program
  • Camp Carson Spring Break Camp
  • Underwater Easter Egg Hunt
  • Interpretive Hikes (Full Moon Hike, Walk in the Weeds, Watershed Walk, Meditation Hike, Tot Trot etc.)
  • Drivers Education
  • Roller Derby
  • Sierra In-line Hockey
  • Youth and adult sports (MAC and Carson Middle School)
  • Adaptive Programs: Movers and Doers
  • April 7th Parks and Recreation Commission meeting
  • Leave No Trace Scavenger Hunt
  • Escape From Prison Hill Trail Run
  • Ascent Run Trail Series

The following facilities are closed until April 30.  Any programs or events scheduled at these locations are also cancelled.

  •  Carson City Community Center (includes gymnasium, theater and community programs)
  • Multipurpose Athletic Center (MAC)
  • Carson Aquatic Facility (includes all programs and classes, including Carson Tiger Sharks Swim Team and scheduled swim meets)
  • Fuji Park Arena and Exhibit Hall (Baily Pond and Fuji Dog Park remain open)
  • Marv Teixeira Pavilion at Mills Park
  • Centennial Park, Pete Livermore Sports Complex and Governor’s Field (closed to all organized/permitted group sports activities.  Includes all Youth Sports Association and sports tournaments)
  • All restrooms without running water, soap and hand washing ability are closed
  • The following locations are closed for maintenance/repairs:
  • John Mankins Playground closed March 23-April 30

Despite these closures, Carson City remains committed to promoting safe, responsible outdoor recreation opportunities during this unprecedented time.  Please check our social media accounts on Facebook, Instagram and Twitter for upcoming fun and interactive virtual recreation opportunities to help keep you and your family active. 

Decisions on canceling Camp Carson Spring Break, Underwater Egg Hunt, sports tournaments and other activities beyond April 30 will be made at a later date and in compliance with direction from the Governor, Carson City Health and Human Services, and the Center for Disease Control.

Carson City Parks, Recreation and Open Space facilities and programs will be closed/cancelled and full refunds will be given for all participants impacted by these cancellations/closures for the duration of March 17-April 30:

  • Carson Aquatic Facility:  All aquatics programs and classes, including Carson Tiger Sharks Swim Team and scheduled swim meets
  • Carson City Community Center and Fuji Park (all programs and classes) 
  • Adaptive Programs: Movers and Doers
  • Capital Kids Before and After School Program
  • Multipurpose Athletic Center (MAC)
  • Youth and adult sports (MAC and Carson Middle School)
  • All organized and permitted sports activities at Pete Livermore Sports Complex, Governor’s Field and Centennial Park.  Includes all Youth Sports Association Activities and sports tournaments.
  • Interpretive hikes  


CARSON CITY SENIOR CENTER 

The Carson City Senior Center is closed to the public and will reopen when the State Medical Officer evaluates the public health risk and determines it is safe to resume normal operations. All activities, programs and meeting areas are cancelled. 

• Congregate (on-site) lunch will be available by drive-thru, Monday – Friday, 11-12 p.m., for seniors age 60 and over at the Senior Center main entrance, 911 Beverly Drive. 
• Meals on Wheels will operate as normal. 
• Case Management will be available by phone appointments. 
• If you are a senior in need of services, please contact with the Senior Center at (775) 883-0703.